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Now that everyone is safe and “out”, stories start surfacing from all over. In one word: total PR failure. Obviously the twittersphere and TechCrunch are exposing the twitter viewpoint here. I use Eurostar well enough to know that there are good people working there. In ordinary situations, it is an amazingly well oiled machine. 30,000 … Continue reading
Severe weather conditions have caused severe Eurostar traffic disruptions over the night. Apparently, entering warm tunnels from icy-cold weather in both France and UK has caused failures – the root point of failure is not yet known. For the first time in Eurostar history, 5 trains have been stranded inside the tunnel. 3 trains have … Continue reading
After sneaky pictures of the Eurostar lounge in London, I’ve managed to snatch a few ones during an unplanned long stop in Paris. I prefer taking pictures when there is no one around for privacy reasons, that’s why you don’t see many people. The last picture is my favourite – a full continental breakfast. I … Continue reading
As I mentioned before, the Eurostar lounges in London and Paris are not very useful, because you never arrive early enough to spend time there. With check-in closing 20 mins before and boarding opening 20 minutes before departure, any time-pressured traveller with arrive just at the right time. However, in case of plan change or … Continue reading
I recently discovered Eurostar sells tickets to Disneyland Paris on board. It’s a very cool idea. They claim you can get tickets for 15% discount, which I think is bizarre but I will try to double check. You can also buy Paris’s metro and London’s tube tickets on the train. As usual my curiosity couldn’t … Continue reading
Where is the Eurostar lounge in St Pancras? It took me 5 good minutes to find it, and I realized other people had the same problem. In fact, access to the Eurostar lounge in St Pancras is just on the right as you exit from passport check from the Business Premier priority gates (the ones on … Continue reading
Speaking about using the phone on the Eurostar… I am right now unwillingly overhearing a loud and tough conversation along these terms: “You have done something very bad. I will never forget, if the tables turn around, remember, I don’t forget. I have selected a pool of friends at Credit Suisse and this is really … Continue reading
The site usability should be vastly improved… it already has improved since the the beginning but there are still too many issues. As a start, I always find the action button below the fold, even in my 1280×1024 display. I always have to scroll down, and it is a literal pain in the finger. The … Continue reading
Despite rumours, there is no wifi (wireless network) on Eurostar trains yet. That would be quite useful because due to the speed, the cell phone network keeps disconnecting. At least there is free wifi in the London St Pancras station. Wifi in Paris Gare du Nord is not free, you have to buy some prepaid … Continue reading
Today I travelled in Eurostar coach number 5. It is one of the smart coaches because it’s next to the bar and because every seat has a power plug. However, to my surprise, after the first 25 minutes it started smelling food. Popcorn, pizza… fast food kind of smell. It crossed my mind that this … Continue reading
Tales and tips from a real Eurostar Client 