Eurostar management seems to have learnt a lesson

I have been very busy personally and professionally to keep following details of the Eurostar accidents, but in the meanwhile I have noticed a couple of personal email letters sent from Richard Brown to all Frequent Travellers.

The letters are somewhat fuzzy but they do show a number of initatives and actions being taken at avoiding further risks, on one hand, and improving emergency and communication operations on the other.

In particular they explicitly mention an enhanced communication plan through web, email, Twitter and Facebook.

I just wanted to provide a positive aknwoledgment after so many weeks of problems.